An Update on Yoyo: How to Redeem Your Points

An Update on Yoyo: How to Redeem Your Points


You might have noticed lately that the Yoyo terminals at LUU have been out of action; we've been working with Yoyo to get the issue fixed as fast as we can, but at the same time we want to make sure no student or staff member misses out on the chance to redeem their well-earned Yoyo points, especially those students in their final year who might be leaving soon.

Paper Vouchers

To make sure nobody is left out of pocket, we're going to give away a £1 paper voucher for every 1000 (whole) points, which can be used in any LUU outlet to purchase any food or drink item that's already outlined in the Yoyo app.

To exchange your Yoyo points for paper vouchers,  bring your Yoyo app to the Finance Cashdesk on Level 1 of your union building (open 9.30am – 4pm, Monday – Friday).

To make the switch, you'll need to give us:

  • Your name
  • The email address you use with the Yoyo app
  • Total current points (you'll need to show us your app)
  • Redeemed points
  • Student / Staff ID

We won't be able to provide redemption for stamps, but if you've already converted points to a voucher, we'll redeem any points and contact you separately about the vouchers.

Please note, you only have until 30 October 2018 to get hold of your paper vouchers.